Returns & Exchanges
At I Prevail, we want you to feel confident in your style; if your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery. All returned merchandise must be in original, unworn condition with all tags attached to qualify for a full refund.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Follow the prompts to download and print a prepaid shipping label, which will be sent directly to your email inbox.
Package Your Items
Securely pack the items in their original packaging and attach the shipping label to the outside of the box.
Drop Off and Track
Drop the package at any authorized carrier location and keep your tracking number handy while we process your refund within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing