Frequently Asked Questions

Everything you need to know about shopping with I Prevail.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and local customs processing.

What is your return and exchange policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process and receive a prepaid shipping label.

How do I know which size to order?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a garment you already own for the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

At I Prevail, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with Fair Trade certified factories.

Can I track my package after it ships?

Yes. Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress in real-time.